Solved the fatal exception error (post below) with a clean reinstall of Windows but now the my REL1000_0 is constantly showing as disconnecting and reconnecting.
I've tried three different USB cables and a couple of 12V 2A power adaptors but without luck.
The maddening thing is, very early on it did work - but now it's the same problem over and over.
Log attached. Any help greatly appreciated!
Phidget22Manager1.log
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Hi Patrick. Thanks for both replies, and yes - both pieces of kit were showing as red in their titles. I only had the REL1000_0 working/responsive without anything connected for a couple of minutes.
Then, if I recall, I opted to upgrade the firmware. After that, it’s been unresponsive other than appearing in the panel and flashing on and off, with no further clickable options. I’ve now tried it with three laptops and three different 12v 2A power supplies.
It's a Windows 10 laptop and 64-bit. I've attached a system screen grab if it helps with the bug-hunting.
I bought the unit through active-robots.co.uk, so will need to return it via them. Thanks again for the replies, though, and fingers crossed for better luck next time.
Gary
system.jpg
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