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From Phidgets Support

Make sure you have the current version of the Phidget library installed on your PC. If you don't, follow these steps:

  1. Go to the Quick Downloads section on the Windows page
  2. Download and run the Phidget21 Installer (32-bit, or 64-bit, depending on your system)
  3. You should see the Ph.jpg icon on the right hand corner of the Task Bar.