Interestingly enough we removed some programming to control three LEDs from the interface kit digital outs and this problem seems to have been alleviated somewhat. Seeing these now though: 15.04.20 17:46:58 (-0500) api 2020-04-15T22:46:58.402Z | error --> Phidget VoltageInput (diversionvalve) Error ...

Hey again everyone! I was just wondering about how addressing works when you have a VINT hub and an interface kit. Let's say I'm not referencing either of them by label or serial number and I open a digital output on channel 0. What happens exactly? What if channel zero on the VINT hub is an RTD Phi...

We swapped some USBs. We swapped the USB cable to the kit (it was actually on an extender /facepalm). We swapped to a different interface kit since we have an inventory. Still failed. What we're doing now is rolling back recent code changes to see if it's software related. Next step is to switch to ...

Here's a new error message: 2020-04-15T14:50:28 <Info> phidget22usb[PhidgetUSBReadPacket()] : libusb_interrupt_transfer() failed: LIBUSB_ERROR_IO - Input/Output Error. Maybe detaching? 2020-04-15T14:50:28 <ERROR> phidget22usb[PhidgetUSBGetString()] : libusb_get_string_descriptor_ascii() stalled too ...

One other addition - in order to resolve the issue today we had to power cycle the interface kit. Not sure if that gives any new leads but it's an additional data point. I'm making some modifications now to cut down on the number of API calls/second to see if that alleviates the problem. More recent...

We had this issue again today, captured some better logs from the Phidget22 Network Server: 2020-04-15T13:54:26 <ERROR> phidget22usb[PhidgetUSBSendPacket()] : libusb_control_msg() stalled too many times. 2020-04-15T13:54:26 <ERROR> phidget22[sendpacket()] : PhidgetUSBSendPacket() returned: 0x05 - IO...

Thanks! That works like a charm. One thing I noticed is that it doesn't decelerate. It doesn't look like there's any way to control this in the API. Can anyone just confirm for me whether that's possible or not? I honestly think for our application it isn't necessary since we aren't dealing with a l...

Thanks Patrick! I bumped the logging up to verbose and pointed the file to a persistent directory, so maybe we'll catch some more information. Any chance of you guys putting that source onto Github or something for easier access? There are some interesting USB errors in the logs (running dmesg)... b...

We also just started seeing these: 2020-04-14T19:00:54 <ERROR> phidget22usb[PhidgetUSBSendPacket()] : libusb_control_msg() stalled too many times. 2020-04-14T19:00:54 <ERROR> phidget22[sendpacket()] : PhidgetUSBSendPacket() returned: 0x05 - IO Issue 2020-04-14T19:00:54 <ERROR> phidget22usb[PhidgetUS...

Yesterday we ran out of VINT hub ports so I switched the relay (REL2001_0) we had hooked up to the hub over to our 8/8/8 interface kit (1019_1B). I connected the white wire to a digital out, the red wire to the +5V on the digital in side and the black wire to the ground on the digital in side. Seeme...