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Does the Relay API(Python) has support Ubuntu18.04?

Posted: Sun Jul 26, 2020 10:01 pm
by BruceHsin
Hi Phidgets member,

Does the Relay API(Python) has support Ubuntu18.04?
The Python version we use is Python3.7. Sometimes the relay cannot be caught(USB cna't found device ) under long-term use.
Is there a less recommended version for certain Linx system versions?
Thank you.

PS. If need to provide more detailed test information? Please help tell us.

Re: Does the Relay API(Python) has support Ubuntu18.04?

Posted: Mon Jul 27, 2020 5:31 am
by BruceHsin
Sorry, forgot to provide the Relay model(P/N)
The PhidgetInterfaceKit 0/0/8 (1017_1B)
The PhidgetInterfaceKit 0/0/4 (1014_2)

Thank you.

Re: Does the Relay API(Python) has support Ubuntu18.04?

Posted: Mon Jul 27, 2020 10:51 am
by Patrick
Hi,

Can you enable library logging and post any errors. Python 3.7 and Ubuntu are fully supported.

https://www.phidgets.com/docs/index.php ... no#Logging
https://www.phidgets.com/?view=api&lang=Python&api=Log

-Patrick