servos becoming unattached after period of inactivity

Supporting Java SE version 7 and up
SecularSurfer
Phidgetsian
Posts: 9
Joined: Tue Aug 27, 2019 9:11 am
Contact:

Re: servos becoming unattached after period of inactivity

Post by SecularSurfer »

We definitely considered both bad cables and EMI.

I just replaced all of the USB cables (and extensions) with new cables purchased from you yesterday (9/19/19). Attached is the logs from the power up just after the cable upgrade till now.
Attachments
9-19 log.txt
(197.56 KiB) Downloaded 705 times
- Tom
User avatar
Patrick
Lead Developer
Posts: 3399
Joined: Mon Jun 20, 2005 8:46 am
Location: Canada
Contact:

Re: servos becoming unattached after period of inactivity

Post by Patrick »

You'll need to install the latest control panel to see the latest hub firmware. I can see that the SBC is running updated libraries from the log, but you'll need to upgrade the libraries on your Windows machine, and upgrade the Hub firmware on the SBC from there.

-Patrick
SecularSurfer
Phidgetsian
Posts: 9
Joined: Tue Aug 27, 2019 9:11 am
Contact:

Re: servos becoming unattached after period of inactivity

Post by SecularSurfer »

That seems to have finally fixed it. Zero errors since that firmware update!

How would I have known about that update? I didn't see any indication that a new version of the Control Panel was available, and I actually looked specifically for that just days prior to your reply. Are there plans to include a "check for updates" option in a future version?

Thanks again for all of your help.
- Tom
User avatar
Patrick
Lead Developer
Posts: 3399
Joined: Mon Jun 20, 2005 8:46 am
Location: Canada
Contact:

Re: servos becoming unattached after period of inactivity

Post by Patrick »

Yes, an automatic update check is in the plans.

-Patrick
Post Reply

Who is online

Users browsing this forum: No registered users and 4 guests