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Virus problem?

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dtroxell

Post subject: Virus problem?

Posted: Tue Apr 24, 2012 11:55 am

Fresh meat

Joined: Mon Dec 27, 2010 7:00 pm
Posts: 4

I have a 64-bit HP system with Windows 7 and am trying to download the Phidgets 21 Installer (64-bit) version and keep getting an error "W32.RamNit.Gen detected" and my Malware software (Webroot) deletes it. Has this been reported by other users, or is my Webroot preventing me from accessing the driver I need?

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Patrick

Post subject: Re: Virus problem?

Posted: Tue Apr 24, 2012 12:52 pm

Lead Developer

Joined: Mon Jun 20, 2005 8:46 am
Posts: 2345
Location: Canada

Our driver package occasionally shows as a false-positive to some virus programs. You'll have to grant it access temporarily.

-Patrick

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dtroxell

Post subject: Re: Virus problem?

Posted: Tue Apr 24, 2012 2:25 pm

Fresh meat

Joined: Mon Dec 27, 2010 7:00 pm
Posts: 4

Thank you. I temporarily disabled my malware protection and successfully downloaded the driver.

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